Privacy Policy Notice

The policy: This privacy policy is for this website; [www.cswtechnology.co.uk] and served by CSW Technology, 6 The Hawthornes, Rye, East Sussex TN31 6EN and governs the privacy of those who use it.

The purpose of this policy is to explain to you how we control, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations. If you do not agree to the following policy you may wish to cease viewing / using this website.

Policy key definitions:

"I", "our", "us", or "we" refer to the business, CSW Technology.
"you", "the user" refer to the person(s) using this website.
GDPR means General Data Protection Act.
PECR means Privacy & Electronic Communications Regulation.
ICO means Information Commissioner's Office.
Cookies mean small files stored on a users computer or device.

Key principles of GDPR:

Our privacy policy embodies the following key principles; (a) Lawfulness, fairness and transparency, (b) Purpose limitation, (c) Data minimisation, (d) Accuracy, (e) Storage limitation, (f) Integrity and confidence, (g) Accountability.

Processing of your personal data:

Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.

We use the contract lawful basis under the GDPR for the processing of your information to provide you with details about our services, supplying quotes or estimates. We shall continue to process your information until the contract between us ends or is terminated under any contract terms.

Your personal data under the contract lawful basis is not shared with any third parties.

We use the consent lawful basis under the GDPR for the processing of your information when you explicitly consent to the contact us email form. Your information is used to respond to your contact and to make follow up communications until such time that you request communications to cease. We collect the following information from you;

Your email address
Your IP Address
Time & Date you requested contact (using the contact form)

You may request to be removed from our system at any time in writing. We will process this request and no further followup communication will be given.

Your personal data under the consent lawful basis is not shared with any third parties.

If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.

Your individual rights

Under the GDPR your rights are as follows. You can read more about your rights in details here;

the right to be informed;
the right of access;
the right to rectification;
the right to erasure;
the right to restrict processing;
the right to data portability;
the right to object; and
the right not to be subject to automated decision-making including profiling.

You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data. However, if you do have any concerns we would like you to give us the opportunity to know about them. We would encourage you to contact us first so we can try and help you. privacy@cswtechnology.co.uk

We handle subject access requests in accordance with the GDPR.

Internet cookies

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable.

Some cookies are required to enjoy and use the full functionality of this website.

We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

Cookies that we use are;

[to be updated]

Data security and protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

Fair & Transparent Privacy Explained

We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.

Email marketing messages & subscription

Under the GDPR we use the consent lawful basis for anyone subscribing to our contact request form and ongoing email communications. We only collect certain data about you, as detailed in the "Processing of your personal data" above. We do not use any EMS, email marketing service providers. An EMS is a third party service provider of software / applications that allows marketers to send out email marketing campaigns to a list of users.

Any email messages we send are in accordance with the GDPR and the PECR. We provide you with an easy process to withdraw your consent (unsubscribe).

Resources & further information